If something isn’t working as expected, start with these quick steps:
Completely close and reopen the CrewLAB app.
Force quit CrewLAB
Reopen the app and try the same action again
Check your internet connection.
Ensure Wi-Fi or cellular data is on and stable
Test another app or website to confirm connectivity
Update the CrewLAB app to the latest version
Open the App Store / Google Play and update CrewLAB
Relaunch the app after updating
Restart your device
Turn your phone/tablet off and back on
Open CrewLAB again after restarting
Log out and back in
Log out of CrewLAB
Log back in using the correct email
Still need help?
Email [email protected] with:
A short description of the issue
Your device type (iOS/Android + phone model)
A screen recording or screenshots showing what’s happening.