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I signed up again and lost everything

Written by CrewLAB Marketing

Nothing is lost. You've almost certainly created a second account.

Login and Sign Up do different things

Login is for an account you already have. Use the email and password you created it with.

Sign Up creates a brand new account. Using Sign Up with a different address gives you a second, separate account with none of your previous data.

Getting back to your original account

Log out, then use Login with your original email address.

If you need two accounts merged, contact support.

Still need help?

Email [email protected] with:

  • A short description of the issue

  • Your device type (iOS/Android + phone model)

  • A screen recording or screenshots showing what’s happening.

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