Admins, Coaches, Athletes, Parents, and external participants can all pay through CrewLAB. Stripe processes all major credit and debit cards, ACH bank transfers, and Google Pay.
From the Payments tab, select what you want to register or pay for.
Select your payment plan, one-off or subscription, if there's a choice.
Enter a coupon code at checkout if you have one.
Complete payment on the checkout page.
Your active subscriptions and payment history are in My Payments.
Cancel a subscription
Go to My Payments.
Under Active Products, select the subscription.
Select the red trash icon to cancel.
Cancellation takes effect at the end of the current billing period, so you keep what you've paid for until then.
The trash icon cancels a recurring payment. It doesn't delete your payment history.
Pay without a CrewLAB account
People can pay without signing up. This suits alumni donations, a parent who won't use the app, or a visiting athlete paying a camp fee.
Open the program or product link your club shared.
Select a payment plan, enter your name and email.
Select Subscribe or Pay.
Complete payment on the checkout page.
No account is created, and nothing needs to be downloaded.
How external payers appear to the club
External payers show in payment history with an External tag. Open their profile to see active subscriptions and contact details.
From an external payer's profile, a Coach can change their role, which sends them an invitation to join the team. Until they accept, an external payer has no access to the team space. Paying does not grant access on its own.